Vodafone — not giving of refund faliure of online rechrge | |
i have done recharge online thru my credit card from vodafone.in on 5/3/10 but i have not credited in my mobile account and also not credited back in my credited card account,i have sent atleast 12 mails to vodafone delhi and they replied once only and give me assured for credited back amount in 72 hrs in my bank account,but 10 days have passed no one listing for my words and not giving my money.my number is [protected] vijay kukreja [protected] Was this information helpful? | |
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I agree with your comments.I have recenly switch over from IDEA to Vodafone due to some network related problem but as far as customer care is concerned IDEA is far better than VODAFONE since I am trying to lodge my comlain with 111 regarding amount deducted from my account on 30/4/11 but recharge failed.In this regard I have also sent mail neither any action taken nor any reply recieved from your end.Customer care even not bothered to receive phone or reply properly.
Such type of pitty things thrashed image of such reputed company.Management should should look after and take decision promptly in this regard.
your customer
Such type of pitty things thrashed image of such reputed company.Management should should look after and take decision promptly in this regard.
your customer
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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recently i have switched from idea to vodafone .I think services of IDEA were far better.I have switched over due to problem of connectivity in my area. Such type problem not being attended by such type of world wide known company are not good.I think management should took seriously such type of complains to save image of company.