[Resolved]  Vodafone — unsolicited caller tunes

I am a customer of vodafone mobile services, [protected] Kerala Circle, would like to bring to your attention that this service provider forces caller tunes on customers, by just malicious programming their system.

On or about 1st March, 2008, i called my friend, while i was riding in the bus, and as the call was ringing, my finger accidently pressed a key. Immediately after the call was finished, i got a message from Vodafone that a sum of 30 rs, is deducted from my account, while i was having less than 4 rs. credit. Since then i could not make a call, as the balance showed -26 rs. i had to recharge 50 rs., to call the customer service who said i had opted for it and as such no credit can be allowed. I was charged another 15 rs. as service charges. Again my credit went to less than 1 rs. and as such i had to recharge 20 to make any calls. I immediately de activated, for which they charged another 3 rs, adding insult to injury.
Since I dint get any justified answer from the service provider i checked their web site, and I was shocked to see that just pressing star key while the called phone rings, it automatically copy the caller tune and the charges deducted. It is ridiculous, and i wonder, how the otherwise vigilant ministry of of telecom has not noticed this unethical trade practise? I believe, the DOT is required to approve all such marketing strategies of the service providers. I wish to provide the link below to the relevant portion of the Vodafone's condition for your information:
http://www.vodafone.in/Vodafone/PnS/Pages/Callertunes.aspx#copy
I request all the concerned to please look into this, and issue immediate instruction to stop this sort of trading in the telecom services under our M.R.T.P. Act. and also help to recover the deducted charges from Vodafone Firm.