Vodafone — charging for caller tune withgut permission

Dear Sir,

My mobile Number is [protected]

Yesterday I had lodged the complain against vodaphone for charging Rs.30/- everymonth for caller tune from prepaid account without my prior permission.

They are not even showing courtesy to enquire whether I am interested to continue with the caller tune.
They are not proving any opportunity to inform them to discontinue the caller tune.
As I have not entered into any agreement with them to provide me caller tune and pay everymonth the rental they cannot legally deduct the charges without my permission.

I am giving warning to the company that if they do not refund Rs.30/- charged on 16.04.2008 from my prepaid account I shall lodge complain in consumer forum.

Debasish Guha
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Getting abusive and threating call from Vodafone deptt-[protected]
&[protected] even though I have no relationship with Vodafone.

I am not a customer of Vodafone, such unreasonable behaviour is not expected from a reputed company like Vodafone.

Can some help in in this regard.

Ravi
I have also suffered this problem
I have also suffered this poblem

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information