[Resolved] Vodafone — Promotional Message before Caller Tune | |
I am a vodafone customer since last 2 years.I have activated callertune on my no. & from the day I have activated I am repenting. Everytime anyone calls he hears " To copy this callertune press * & then 9 & premium charge of RS 15/- ". Its such an irritating message which you have to hear everytime someone calls. Callertune being a premium service @ Rs30/- per month you have to listen such a message each time. By the time it starts ringing I answer the call. It was better if it rings instead of listening to this irritating message. I have given complaint regarding same thrice at customer care & I was assured that it wont be repeated but still its not resolved.Now I have no option other than discontinuing the callertune service & bear the unnecessary callertune fee for 3 months.I personally think that everyone must be having a problem with this start message & by default it should be deactivated. Its a premium chargeable service & no one wants to hear such an irritating message when a caller calls. I know this wont make any difference but still I would like to bring to notice. A person activating Caller Tunes does not pay for the annoying advt. a caller should listen to! Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Vodafone — against the promotional call and msg
sir/madam,This complaint against the telecom company due to there lack of presence in there work.these company makes the customer fool with there words. few months before i have activated the donot disturb services but services is not started when ever i made remind against the complaint they cant help and also using bad behaviour. plz gave me suitable way so i can do something against these bad company.
warm regards
mohit kumar
[protected]
hi i am Amit Sharma I have called so many times but no solution i want portability to all my numbers [protected], [protected], [protected].because of call rates are very high without information they increase the call rates. I have spoken to ur customer service representative ( Name :- Imran ) he transfer my call to his superior i have waited 1 hour to speak to him but he had not pick the call even dont bothered about the customer service it's happened on reguler basis .previously i also tried they said our customer service executive will call.they have given me complaint no also complain no is [protected] .without spoken they closed my complain.i want resolution for that .really wat happ to vodafone previous it's gud now becoming phatetic. contact me amit [protected]
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Vodafone — Promo gifts not given
HII took a connection in an corporate offer. When the sim was activte, I received a confirmation call from helpdesk asking about the feedback and checking whether you had got the red folder, table calender and an vodafone pen. As, I had not got it, I conveyed the same. The helpdesk person confirmed that you will receive the gift on Monday i.e 25.6.08, I havent received the same.
Nor anyone has contacted me.
Regards.