[Resolved] Vodafone — cheats in the name of postpaid | |
Respected Sir/Madam, I had a vodafone prepaid connection of the number [protected].In the month of March they called me and convinced me to take a postpaid connection of same number. They said that I will only have to pay Rs300 as security deposit which will be refunded back to me and I will have to do nothing. I will get back the money just after I pay my third bill. They didn’t say anyrthing about CLI charge of Rs50 after 6months and all those hidden charges. They said I wont have to pay anything more than Rs199 i.e. my rental and 79 power that makes a total of Rs278 if I do not make calls more than the Rs100 talktime they are giving in the package. They didn’t tell about tax being chargedover the total sum so I thougth that the rental will be insclusive of tax. Now that I am dissatisfied with their promises I have disconnected the line on 17th April but they are now saying that I wont get back my Rs300 deposit even if I pay all their outstanding bill which I have promised already. They are now saying that this money is in a six months lock period which was not atall said to me before. They are just cheating common people by giving incorrect informations. Sincerely, Jayanta Banik 14/B, Raipur Road Kolkata-700092. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
i topped up 5 pounds and 10 minutes later i cheked my credit and it was all gone, and i did not evan spend a penny.
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+91 22 7171 5000 (HQ)
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Vodafone — CHEATING ON POSTPAID
dear all, vodafone is really cheating postpaid customers on different ways& by useless & worst customercare services.
please do not use vodafone connections even i am a vodafone platininum customer.
worst, worst worst, worst than all...