Vodafone — Harassment face from your employee

 
13 Reviews
India
 Mohd Abeed Khan
Dear Sir/Ma'am



I am Mohd Abeed Khan with the phone no. [protected].Since I was out of station for around 3 and half to 4 months I could not pay the bill on time. Since I didn’t have a credit card I could not pay online and since there is no Vodafone store in Manipur I was really facing problem of paying my bill on time.



Few days back I spoke to the Customer Care from Vodafone and I told him the problem I faced and I even told her that I will be paying in 20days time and I apologies for the same mistake. Before this the alternate no([protected]) which I have given during the time of the connection was always there and I even spoke to most of your customer in that alternate no.



Now coming to the real problem I faced on Sunday, I was getting many call from some people telling me that they are courier people and wanted to deliver something to me. I met them on suday. A person came to me and asked me my ID and I gave them. He after seeing the ID card started shouting at me and even threatening me and told me to pay him the bill.



He didn’t even have the ethics to talking to me properly. He did not even hear to me. I tried explaining to him that I spoke to the customer care and I also told him that I have taken 20 days time. He even threaten me with my life and also he warned me that I will not be able to stay peacefully at my home.



Later on I told him that I wanted to meet his manager. Then he told me that to come with him to the Vodafone head office near FORUM. Once I got read he started telling me that he will not be able to come to head office and he was forcing me to come to Jayanagar or BTM layout.



Knowing that he was trying to play some trick I forcefully went to the Vodafone head office. While on the way he call up so many people and gave the bike no, the color of the dress myself and my friend was wearing.



On reaching the head office I found that there was nobody to assist us and that person was trying to play with me. Luckily a lady came out of your office and I and my friend took her help and the matter was solved with lots of argument and fight. After some time I spoke to your customer care from your office land line.



I explained her all my problems. She told me to pay the bill without the late payment charges. She even assured me that she will try to reimburse me the late payment charges (Rs. 200). During this time the person who came to collect money from my house already left telling my friend (I was on phone talking to customer care)that he will come back with many people and He will see that how I go safely from your office.



Later on I went to the Jayanagar Hutch office and spoke to a lady by name Aswini (name not sure). I explained to her all the pain I went through on that day. She told me that the senior person was not there and she told me to come today.

The person mobile no is : -[protected].



I even asked that person for the Xerox of the ID card but he refused to give me.



Waiting for your reply



Mohd Abeed Khan

[protected]
Complaint comments  12 Comments     Updated: Share0Tweet0

Comments

I had gone to rectify my problem of excesive payment made to Vodaphone but the person whom i dealt with was terribly rude and was not ready to help at all.
I have been calling Mrs Gurpreet Rawat as well but she does not reply to her phones what do you expect a customer to do just run around these people and waste our time.
Please tell some responsible person to get in touch with me and solve my problem.

Naamita Malhotra
[protected]
dear sir, i must inform you that i have purchased a mobile from 'SHREE XEROX, shop num-7, kunal nest, link road, chichwad, pune' on 12/06/2008 in my name. MOBILE MODEL -VODAFONE 225.IMIEI NUM-[protected]. but the PROBLEM IS the key on this cell is not working properly.EVEN AFTER LOT OF TRY.even i have visited Tapaswi Compound, Akurdi, pune-35 mob no-[protected]/7582 and a service center near jain school pimpri, pune-17 mob no-[protected].But they have told me the cell is not in stock from 1 month.i have visited repetedly but no response.I AM GETTING NO RESPOSE FROM THE EMPLOYEES THERE NEITHER SERVICE.why should i suffer even after paying total amount for vodafone.I DONT WANT TO BE BOTHERED ANY MORE AND IF I GET NO SERVICE IMMIDIATELY, DONT YOU THINK I SHOULD VISIT CONSUMER FORUM AND EX-SERVICEMAN EMPLOYEE FORUM?? DO REPLY.MY CONTACT NUMBER IS-[protected].
Dear frnds. Vodafphne Co. is applying totally cheap methods to collect money even in my Cell No. two times caller tune has been changed and every time 30rs. has been deducted for nothing.. I never asked for changing or applying caller tune. CONVEY EVERY ONE IN YOUR CIRCLE NOT TO BUY VODAFONE. PERHAPS THIS WAY THE CO. REALIZE AND BEHAVE LIKE A NORMAL WAY
hello my experience with vodofone is horrible.

i lost my dad on 20th of june.
i didnt go out as people were coming to meet me .

suddenly on 24th of june comes two messages saying that hello you just spoke to some girls
i forgot their names .they asked me how is their response in their office.
again today 25th of june there comes a message
saying that as per your requirement we have chnaged your tarriff plan.
i phoned to customer care of vodofone, the response says sir you had been to our office in kolhapur today and you were there in sangli vodofone office yesterday.

i narrated the whole story even then the customer care person says that i have to go to their vodofone office in person and enquire and he told me that he cant help to me.
this is very embarassing.
i request authorities of vodofone to look into the matter.
even after my phone also they are not lifting the phone.
i am feeling sorry for VODOFONE dealings

dr m.e.treveli
sangli
maharashtra
priped karna he
I'm inquiring about sending a certain amount of Txt messages to another mobile phone can doing that damage the other person's mobile. I was wondering if i can get an email stating it much appreciated. My email is [protected]@hotmail.com. Thanku for your time.
i am facing prob:lem with vadaphone as well . i misplaced my mobile phone no AND VISITED THE office OF vadaphone vasant vihar on 23RD sEOTEMBER 2009 AND GOT NEW SIM WHICH HAS NOT BEEN ACTIVATED EVEN AFTER 24 HOURS. i VISITED AGAIN ON 24TH sEPTEMBER BUT TO NO AVAIL


praveen kothari
dear sir/mam,
i have a postpaid connection in vodafone [protected]. i want to change my plan.
but from company side i have'nt recieve dany concerned solution.
I am Amit Mondal (Kolkata, West Bengal), My number is ([protected]), I am very poor, and I am unemployed. I use your Voda network and have to call every where for various purpose. But your
call charge to much expencesive to me. I can't spent.

So, Please Call charge to reduce to me and to live and do call happily.
Please Sir/Madam grand my Pray.
my name is rajinder kumar my no is [protected] my 92 rupee deducted my account i call customer care dharmender vibhishan and raj any bady not right reason confirm for me every bady till me different reason dharmender till me you call isd number but not confirm isd number vibhishan till me you actived any service vodaphone but not confirm which service please my 92 rupee add my account balance

both are talking very rudally customer care person
sir i visit ur vodafone store 5 times at faridabad N.I.T there is seven counter for solve the costomer problem but gone 5 times and came back b`cos in ur store one person solve the person and all counter are empty no body there to solve the problem. i waste my times 5 times in ur store due to CARELESS EXECUTIVE JOINE IN UR STORE

[protected]
To whomever it may concern,

My name is Mr Zubin. Batliwala & my number is [protected]. I have been facing severe internet problems since the last month. Till date I have spoken to 4 floor supervisors i.e Mr Abdul Majid, Mr Vishwanath, Mr Ishak & Mr Chetan. All of them have promised me to solve my corcerned problem within 24 hours. But till date their 24 hours haven't come as yet.
The whole of last month i was unable 2 log on to my internet services properly. Inspite of this difficulty your team has billed me. Now i would like a waver for last months bill, or else I am going 2 disconnect my all my Vodafone services with you all. I am not going to pay for sum services that i have not used & for the inconvienience caused by your staff for delaying my problem.
An early decision is expected from an experienced Company like you'll.

My internet problem is that wenever i log in the upload speed is more than my download speed as a result i cant surf properly. I have 2 disconnect it & then again connect it again. This procedure has to be repeated 10 times if i have to surf for 1 hour.

I am hoping this problem will be solved as well.



Thanking You,


Mr Zubin. Batliwala.

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    Vodafone - Harassment face from your employee