[Resolved]  Vodafone — Vodafone Global Direct Mistake

On April 21 a representative of Global Direct (Smita Dalvi) came to my house and lured me into buying another sim card.

She promised to activate 399 plan on my existing number if i buy an additional sim card. This plan had 800 mins of talktime free. After confirming everything i bought the additional card for Rs 300. This meant that the 399 scheme was also activated on my existing number which gave me 800 mins free as talktime. Assuming this, I spoke quite a lot thinking that i had the cushion of 800 mins.

But when i received the bill for my existing number, i was shocked to see that the plan was the same. Noone had changed the plan. When I contacted vodafone, they had no idea about any plan change !. Their systems just had the old plan activated. This went on for another month too and I had to then manually change the scheme ! in this process i lost 2000 bucks !!

I am following up with these but no one has the balls to reply back to my calls. They dont even pick up my calls.

GLOBAL DIRECT IS A FRAUD...this should be stopped. Spread the word so that no one should entertain Global Direct representatives...

Hi SK,
I completly agree with you, couple of weeks back a chapie named Anil Hilidani from global direct came to my office and offered me the same scheme and forced me to buy a new postpaid connection for 300 bucks which has come to me but the plan on my existing number is still not activated. When I am calling them, everytime they give me the same reply "give me 10mins I would get back to you". and when I call them back, they don't answer.. what on the hell is going on..

Also a few days back I have noticed that the copy of documents that they have give me for my reference includes information only on the new sim card and no terrif plan upgrade on my existing number.

I can now clearly see that I am a fool. Would request everyone who reads this forum, Please help me with the office address of Global Direct so that I can go there and beat the out of them.

+[protected], 66541931, -38
CD House, 1st Flr, Unit No 3&4, 126, Mathuradas Mill Compound, N M Joshi Marg, Lower Parel, Mumbai - 400013

hey i totally n fully agree with you guys... these people at GLOBAL DIRECT should get their kicked, and arrested for cheating customers... they own representatives dont know what plan they are selling to thier customers, also their representatives dont know how 2 speak to the customers..and are also liars like MS Shubhangi Sandre... wen u call they either disconnect the call, or answer the call and keep u on hold... the manager also MR. NAVEEN KHANNA is not fit to be called a manager... wen i was callilng instead of answering the call the call... he too like the rest of his stafff disconnected my call... sum legal action needs to be taken against these people... plz dont entertain such characters ...

Vodafone — Fraud by Global Direct

Regarding the Vodafone mobile numbers [protected] and [protected].

Dear Sir,

This is with reference to the assurance by Mr. Haresh (Mobile No. [protected]) for Rs. 800=00 which I have paid to you including Rs. 100=00 paid at the Vodafone gallery to activate the SIM card. They have not paid the money so far.


Regards,
Santosh

Hi Santosh,

We believe that you have been contacted by our Customer care team and hope that your concern regarding security deposit has been addressed. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

Regards,
Vodafone Customer Care.

Some days back, few representatives from Global Direct came to my place and sold me a card, it was actually like he forced me to buy it. One of the representatives name was KAMLAKANTH and his phone no. [protected]. I was told that they had a scheme in which if I pay Rs.700 as deposite i would get a prepaid vodafone connection with 14500 seconds free and 350 SMS free and plus I would get one more card free of cost and get 12000 seconds free on it plus i would get two assured gifts in 18 to 20 days of purchase. Gifts include laptop, camera, watch etc. I recieved the cards in a few days through courier, but they were postpaid cards with no visible offer on them. After that I have called this representative KAMLAKANTH several times but he didnt answer. When i recieved the bill for the cards i called the rep from a different number he recieved the call but as soon as I told him my name he hung up and switched off his cell phone. when I tried calling the other numbers on the bill even they were off. I cant believe that a reputed company like vodafone works with frauds like these. Global Direct is a fraud company and and vodafone should not let them market their brand. Thanks to Global Direct I have stopped using the vodafone cards and dont plan on doin so in the future aswell. I have also told my friends and relatives to beware of these frauds.

Dear Sir/Respected Madam,

Mr. Ganesh Come To My Office From Vodafone Globle Direct And Ask Me Vodafone Traiff Plan So I Like This Offer And i Pay 350/- Cash Mr. Ganesh Hand. So He Give To Me Globle Direct Order Form GD - AA 2845 And Globle Direct Scheme enorlmentform. asn ask me after-2-3 days get you vodafone sim card but til now 8days ago but no any call to me and no get my vodafone sim card so i call to globle direct mrs. nisha madam so response to me i call to evening but no any call to me so i again call to mrs. nisha madam so response to me i call to you after 10 minute but no any call me so i agin call to mrs nisha madam than she give to me Another no[protected]/09 Than I call to this no i talk with madam she response i call to tomorrow and confirm revert to you.
So Irequest to you please help me when i get my vodafone sim card.

Best Regards
ShaitanSingh Rathore

man global direct is a company they know the marketing strategy very nicely