Comments
Respected sir,
I, muhammed kunhi n.p, is a customer for since 3 years, but, recently in my vodafone connection getting IVRS about to submit documents, and after i made calls to customer care they told me to submit documents again, and i have submitted the documents in vodafone store, after all nearly one month over but still am suffering from same IVRS problem. i have spoke with customer executives so many times, they use to telling that to wait for 24 hrs. i have tried to speak with the supervisors in customer care but they are not picking the call, i was hanging up to half an hr and after it was automatically disconnected. even my friends are facing the same problem, IS THE VODAFONE IS REALLY " HAPPY TO HELP US OR HAPPY TO DISTURB US" MY NUMBER IS [protected].
I, muhammed kunhi n.p, is a customer for since 3 years, but, recently in my vodafone connection getting IVRS about to submit documents, and after i made calls to customer care they told me to submit documents again, and i have submitted the documents in vodafone store, after all nearly one month over but still am suffering from same IVRS problem. i have spoke with customer executives so many times, they use to telling that to wait for 24 hrs. i have tried to speak with the supervisors in customer care but they are not picking the call, i was hanging up to half an hr and after it was automatically disconnected. even my friends are facing the same problem, IS THE VODAFONE IS REALLY " HAPPY TO HELP US OR HAPPY TO DISTURB US" MY NUMBER IS [protected].
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Vodafone — cheating on RC75 offer by vodafone
Dear concerned,I am a user of vodafone cellular service,I opted for an offer called RC75 by recharging phone with 75rs on 13/10/09 @ 3.00pm where they were suppose to give 50 msgs free every day.Even after 7days they havent activated me with that plan.They registerd a complaint regarding it on 14/10/09(reg no [protected]) sent me a msg telling it will be resolved within a day,but till 20th there is was response nor the the problem is solved by vodafone ,all that they are telling me each time i call after due time is that they will register complaint again and need 24 to 48 hrs to rectify,but wont send any complaint number after conversation. So i mailed customer care,Nodal Officer and Appellate Authority regarding this on 19th but till now no response from them also, instead they have activated me with some other offer today (ie 21/10/09) were i m getting only 25msg free and thery are charging 50ps/sms after that .Because of this an entire event which was organised by me went on toss and i lost a lot of money and its taken out PEACE OF MY MIND.So please assist me some help so that they act to the earliest or assist me with concerned person email id so that i can put forward this problem to his notice as the other officers and customer care seems to be very irresponsible and careless.
Praveen
[protected]