[Resolved] Vodafone — deducting amt. by setting caller tune without any consent | |
I am a prepaid Consumer of Vodafone. The No. is [protected]. on 6th May they set a caller tune without information and deducted. I Complained on that day and it was told that everything will be done."Do not Worry". Till now they have not credited my amt. and providing false information at least 10 times. As a customer I feel helpless and want to take action immediately against vodafone and I claim for my harassment. Thanking You Was this information helpful? | |
Dec 12, 2016 Complaint marked as Resolved Verified Support Jan 03, 2013 Vodafone India Customer Care's response Hello Sir, Please share your contact number with us at http://bit.ly/ZWC5nL so that we can address your concern better. Regards, Vodafone Customer Care. Verified Support Jan 04, 2013 Vodafone India Customer Care's response Hello Sir, Thank you for sharing your contact details with us. We will get back to you soon with assistance. Regards, Vodafone Customer Care, Kerala. | |
 2 Comments | |
Comments
My balance is deducted nearly more than 165/- on 5th feb (this is not first time) after 2-3 days they have refunded 70/- and within some minutes again deducted 33/-. I'm calling frequently to the customer care(CC), they are saying we will refund it within 2hrs, 4hrs, 8hrs, 12hrs, 24hrs and even 1/2hr they told and sometimes they dissconnected/deactivated the call to the CC. And now its 15th feb 2011 and still they not refunded my bal amount..... Vodafone service is very bad, they them selves activates some service and deducts the amount and they say that you have activated it..My no. [protected]
Reply
Vodafone — Amount deduction
On new year day, rs, 54 has been deducted by the vodafone service. I didn't activate anything.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
27109
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information