[Resolved]  Vodafone — amount deducted

Address:Delhi

hi,
MERA NAAM SUMIT HAI OR MERA VODAFONE MOBIL NO. [protected] HAI JISKO MAI 1YEAR SE USE KSAR RAHA HU. 1 MAHINE PAHLE MERE NO PER TV GUPSHUP KE EK SERVICE ACTIVAT HUE JISKO MANE NAHI SURU KIYA AAPNE AAP LAGI USKE BAAD MAINE VODAFONE ME CALL KIYA THO C.C. EXECUTIVE NE KAHA KE REQUST FORWARD KAR DI HAI AB AAP KE YE SERVICE BAND HO JAYE GE OR AAP KA JO BALANCE KATA HAI WO AAPKO MIL JAYEGA. BUT AAJ FIR SE USE SERVICE KA rs.30/- KAT GAYA MERE A/C SE.AAJ FIR BAAT KE THO SAB NE CALL KAT DEYA . MAI JANNA CHATA HU KE VODAFONE MAI SAB SALE CHOR HAI YA BHIKARI HAI JO BENA BATAYE AMOUNT KAT LETE HAI.KA MERA JO BALANCE (rs. 60) KATA HAI WO MUJHE WAPAS MIL SAKTA HAI. EK BAAT OR IN KE JO C.C. EXECUTIVE HAI WO AAPNA NAAM YA THO HERO KA NAAM BATATE HAI YA FIR BATA TE HI NAHI
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir/Madam,

I am a vodafone prepaid mobile customer. I purchased a game from mobile last night, which cost 50 rs. After sending request for purchase, i got a response message saying "Due to some technical problems, your request could not be processed. We apologize for the inconvenience".

And today in the morning, 50 rs is also deducted from my account. I spoke to customer support, they said they don't have any data for the same.

My mobile number is [protected].

Kindly suggest.

Thanks & Regards,
Priyank Saluja
hi,
MERA NAAM SUMIT HAI OR MERA VODAFONE MOBIL NO. [protected] HAI JISKO MAI 1YEAR SE USE KSAR RAHA HU. 1 MAHINE PAHLE MERE NO PER TV GUPSHUP KE EK SERVICE ACTIVAT HUE JISKO MANE NAHI SURU KIYA AAPNE AAP LAGI USKE BAAD MAINE VODAFONE ME CALL KIYA THO C.C. EXECUTIVE NE KAHA KE REQUST FORWARD KAR DI HAI AB AAP KE YE SERVICE BAND HO JAYE GE OR AAP KA JO BALANCE KATA HAI WO AAPKO MIL JAYEGA. BUT AAJ FIR SE USE SERVICE KA rs.30/- KAT GAYA MERE A/C SE.AAJ FIR BAAT KE THO SAB NE CALL KAT DEYA . MAI JANNA CHATA HU KE VODAFONE MAI SAB SALE CHOR HAI YA BHIKARI HAI JO BENA BATAYE AMOUNT KAT LETE HAI.KA MERA JO BALANCE (rs. 60) KATA HAI WO MUJHE WAPAS MIL SAKTA HAI. EK BAAT OR IN KE JO C.C. EXECUTIVE HAI WO AAPNA NAAM YA THO HERO KA NAAM BATATE HAI YA FIR BATA TE HI NAH

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