Vodafone — reversal of GPRS charges | |
There were GPRS charges that were charged to me for billing period 25-3-08 to 24-04-08. the total charges amounted to Rs 885, i visited your Vodafone store in Rajiv Chowk (Connought Place), New Delhi. There i had a talk with Mr Sandeep who had told me that the charges will be reversed in the next bill. The same has not been done and my services have been blocked without notifying me. I had paid an amount of Rs 1500 by cheque against the total bill of Rs 2564. The balance amount had to be reversed, to which i am not able to see any development. My calling to the coutomer care were also blocked, and i don't understand how they expect anyone to get in touch with the care executives. By no means it seems that they are Happy to Help. Was this information helpful? | |
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Thanking you Sir,