[Resolved]  Vodafone — CREDIT LIMIT-CALL BARRING

Hi,

Even though i had a credit limit of Rs:2000/-. Vadafone people had stopped my outgoing facility and saying that due to exceeding credit limit.
As such i had used credit limit of Rs:1400/-(approx).i had already dropped a mail and spoke with concerned customer care executive.
due to their poor service my activities are getting disturbed.

as such no reply from their end.i have all written documents(soft copy and sms).
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Aug 14, 2020
Complaint marked as Resolved 
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It is exactly the same case. The bill due date was 23rd of Jan, I paid it online on 25th of Jan through HDFC online bill payment. The bill amount was Rs.546. I have a credit limit of Rs.2000. They barred my outgoing calls and sms on 27th Jan. I found there was an issue with the HDFC transaction (Don't know where either at Vodafone or HDFC end). In either case HDFC guy told me it would be settled in 24- 48 hours. I told Vodafone customer care this and asked them the calrification for Credit limit...

The customer care lady was not helpful at all. She was not ready to listen. She was not clarifying the meaning of "Credit limit". She went on bluntly and roughly saying "Pay your Bill".

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