Vodafone — Customer care Executives/Team leads does not take care to resolve the issue

Dear Sir,
Vodafone No. is + 91 [protected].
Vodafone Per call Charges is 1.99 Rs./Min which is unautorised the actual charges is 1 Rs./Min.
I have filed a compalint againt this to coustomer care many times the complint nos.are[protected],[protected],[protected],[protected]lanch by one of hopeless Team Lead), and[protected]this is not filed by me the executive launch on his own).

I am currently in Pune plz.take appropiate action on it.

Thanks,
milind