Vodafone — IVR does not provide facility to reach CC executive

The customer care IVR of Vodafone does not provide an option to reach or contact a customer care executive.....
I am using a post paid SIM of Vodafone in Rajasthan......when ever there is a problem of any kind.....I am unable to contact a customer care executive who can help resolve my problem.............121 facility of Vodafone in Rajasthan is poor...............even when u select the language option as 'english', u hear the conversation in hindi only..............
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I face the same issue in Bangalore .. Not able to talk to vodafone representative to IVR menu

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