[Resolved]  Vodafone — Connection barred....!

Mobile number:- [protected]

I bought a vodafone sim(prepaid) in kakinada and activated lifetime validity by end May'08 . I m a resident of Tamil nadu. I submitted my address proof(tamil nadu address) while i purchased it. After 4 days my calls were barred and Got to know through customer service that I need to submit a "local address proof" !! After this I promptly gave my company letter as stating my name and address in a "Vodafone store". After this I ve called up every alternate day to figure out a way to make understand the situation. Everytime different guys with the same wording "I m really sorry for the inconveinence caused" !! but not a single help offered. Now I m least bothered about the sim card and connection now. But I want you guys to know how a big corporate international firm in this modern age is having the worst customer service----- Well if you guys still think I get back my connection which I m not sure of, Then I look forward to it...
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Aug 14, 2020
Complaint marked as Resolved 
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I have prepaid connection. Every day there is atleast 1 Rupee deduction from my balance. But I still don't know under which scheme Vodafone deduct money from my balance. When I call customer care, the recorded voice plays but there is no option to known about my scheme. What would I do ? My Vodafone number is [protected].

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