[Resolved]  Vodafone — Customer support charging for queries

Hi all,
I have a Vodafone mobile No.[protected]. The issue is, I have to deactivate Caller-tune everytime and after 24 hours it gets deactivated and however, the next immediate day, it gets activated again without my concern. With this, everytime, i am forcefully charged with Rs.30.00/-.
Now comes the main issue, when I called customer care people on 198 (Tollfree) number and put this query, that clearly told me that he cannot help me on this issue and I need to call on 111 which is chargeable @ Rs.0.50 per 3 minutes. Now, My question here is, why do I need to pay to speak to Vodafone customer care from Vodafone itself? In this competitive mobile service world how can these behave like this? Is there anybody in India, who would help me on resolving this issue?
Anyways, I have taken 3 connections from Vodafone and because of this behaviour I have decided to terminate all the connections by 29/08/2011 first hour in the morning. I would humbly request and also recommend other not to go for Vodafone.
Sivakumar.N