[Resolved]  Vodafone — Vodafone collected 100 times more money in unfair and illegal way.

In my vodafone number, Bonus 98 is in Auto Renewal mode for more than 2 months. But Vodafone charged 10p/10KB (Rs10,000/1GB) instead of Rs98/1GB. Vodafone collected 100 times more money in unfair and illegal way. My balance was consistently over Rs500 in the last 2 months. And also on date when auto renewal has to be done by vodafone the balance was above Rs700. When dialling *121*0# till now it shows Bonus98 is in auto renewal mode. For more than 2 months the Bonus98 is consistently in the auto renewal mode without any interruption. Till now I newer cancelled or deactivated Bonus98 auto renewal. Already 2 times auto renewal has been done by vodafone. The 3 rd time without making auto renewal they have charged 100 times more money even when my vodafone number is still in the Bonus 98 auto renewal mode. I will take this matter to higher authorities but for other Vodafone Customers sake I am putting this information in the internet to the maximum possible extend. I have already taken this matter to Vodafone care 111 with no result.
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Aug 13, 2020
Complaint marked as Resolved 
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Vodafone — Collect More Money

Sir,
I buy new vodafone simcard on(21/03/2011),the shopkeeper collect 110rs from me,Then 5 days later later I saw Vodafone Website actually simcard rate is 62rs, This is my num([protected]),ple take any action against the shopkeeper.

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