[Resolved]  Vodafone — Cheating on value added services

I had activated international roaming on my pre paid mobile on march 29th, before going to USA. Rs.150 was deducted from my account for this. International roaming was never activated on my mobile & i could never use my mobile when i was in USA. Rs.150/month is being deducted from my balance every month even after i came back to india in June. On contacting customer care they said that i need to deactivate roaming by sending an SMS after coming back to India.(this was never informed to me by cusomer care, when i enquired abour international roaming before going abroad). I have unnecessarily lost 750 (5*150) because of Incompetent customer care.

Last week sudedenly a caller tune was activated on my mobile & amount deducted from my balance. On contacting customer care, they say that it was activated because * was pressed from my mobile, when i called up a mobile where this caller tune was used. I said i never pressed * and even if it had happened it was not intentional. I got back a blunt reply saying that the caller tune can be deactivated but deducted balance can not be given back.

Since yeterday, my sim card itself is not working (Mobile says no net wotk coverage) i suspect my sim card has gone out of order.

I really hate this vodaphone, they give atleast 10 marketing calls/day. The customer care department is highly incompitent. Totally i would recomeend to all you guys, plz plz plz don't go for a vodaphone mobile & get into unnecessary tensions.