[Resolved]  Vodafone — reactivating lost sim card

have been using vodafone for ages, but it may be time to switch..they have been giving me grief... and each time i call customer care i get a different version of things, apart from having to wait endlessly and hear terrible music during the wait and also end up spending through my nose just to sort problems created by them... and i am getting nowhere near to solving my problem

lost my phone when i was in puri, orissa... called customer care and got the sim blocked and was asked to try for a new sim there... next day i went to bhubaneshwar...to the vodafone store at shriya talkies square, janpath....again got different versions from the front desk.. finally the manager did help out and provided me a new sim after taking my id proof etc and assured me that it will get reactivated in 24 hours.... did not happen... then i called cust care again and was made to wait and not helped... i asked for a senoir and was put on to sandeep rane who assured me that it will come on in 4 hours... in 4 hours time, the older, lost sim card got activated which was now in the possession of some unknown person... i got it blocked again and this time the customer care banged the phone on me.... later at night i called the called customer care... talked to one mr balaji langde who could not solve my problem and put me on to shivaji ingle, supervisor, who also eventually kept repeating that they are unable to do anything and told me that now since i was in delhi, i should call delhi customer care and they will guide me about which vodafone store to go to and what to do
but for me thats the last straw....