Vodafone — Vodafone hand set 225 under 2 year replacement guarantee now refusing for replacement.

Sir,

I had written the following mail. But no responce yet received form company

"I had purchase phone 225 from M/s Dev Communication on 10.11.2007 as per bill no.258. Phone serial no.IMEI [protected].There was problem in charging. On 18.08.2008 I visited your vodafone store,
kamachha, varanasi. There Mr.Vishwash check the mobile and said that curr=nt
is coming but battery is not charging and suggest that left the phone and
asked guarantee card but that time I had no guarantee card.

I again visited on 20.08.2008 with guarantee card, then he again check the
mobile and asked for left the phone. But that I had no other phone so tha= I
could changed the sim. I had given headset on 21.08.2008 (headset + Batt =
Charger). This is very sad that Mr.Vishwash given me receipt of handset o= a
simple plain paper.

Yesterday Mr.Vishwash called me and told that charging point of handset i=
damage and asked for Rs.1100/- for replace the same. Today I visited in your
store and take back the handset. I asked for a letter for confirmation fo=
checking the handset but he denied for the same.

On the time of purchase they give me 2 year replacement guarantee, But no=
they are asking money 1100 rupees to repair this set, How this possible I
purchase this set in 1600 rupees, repairing charges 1100.
Sir, be clear I am not going to pay any amount for repairing, if my set
will not repair till Monday 25.08.08. I will take a legal action on your
company."



Raja Singh