Sir,
I had received an SMS of Diwali Offer for recharge of Rs. 225/-
on 23/10/08 which stated the benefit of Rs. 350/- which included Rs. 200/- of talktime and 100 local SMS free for 30 days.
On 24th Oct 2008 I called at your toll free service and confirmed about the offer.
On 25th oct 2008 I refilled my cell with Rs. 225/-
On 27th I made round about 30- 40 SMS for which I was charged, when I called up ur free toll service I was informed that 27th & 28th were national holidays and on national holidays the scheme of free SMS was not available. This information was not given in your scheme as well as not informed when i called up on 24th.
So I request you to refund my SMS charges as per your record under the given scheme of Rs. 225/- Was this information helpful? |