[Resolved] Vodafone — caller tune activated without out any request | |||
Dear sir, I am Ramveer Singh from moradabad (up)having a prepaid mobile number of vodafone i.e.[protected].I have received a SMS From vodafone last night at 8:24 PM on dated 22/01/2013 that a caller tune has been activated on my mobile number which is very dirty song caller tune. after two minute the monthly charge of callertune of Rs. 30/-has been deducted from my balance that is totally wrong after that I told to Mr. Rameshwar (customer care officer) for that but he told me that deducted balance can not refund to me and he misbehave with me. I want to say that I have not sent any request for a caller tune and any value added services on my mobile no.so kindly send my call details and massage details so that i can check my sent massage for a caller tune and any services. i am very trouble for that dirty caller tune. and i want my Rs. 30/- refund any how because vodafone company cheating with me due to caller tune without any request of any services. kindly send response as soon as possible and solve my problem. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 7 Comments | |||
Comments
Vodafone Prepaid Mobile — callertune activated without any request
Sir/Madam,I have a customer of Vodafone prepaid mobile. My mobile no. is 91 [protected]. I have got a message on 27.10.008 at 18:54 from vodafone as "you have successfully activated your callertune service" and deduct forty five rupees from my account. which was no any request applied by me. I put a complain to vodafone customercare, but they have to disconnect my call and disconnect customercare service from my mobile. so I can't connect to customercare person by mobile.
Please do the need full action and credit my balance amout forty five repees and i am not interested your any caller tune service in future.
I am waiting your possitive responce and hope to a better service in future by vodafone.
Thanks and regards awaited
Abhishek Kumar
91 [protected]
my caller tune is activate
Vodafone — Caller tunes are sent without request
I am a Vodafone user for the past 3 years. It was working absolutely fine, untill VODAFONE took over Hutch. In the last one they have sent 3 caller tunes on my number with prior information and also have deducted 30 Rs per tune till now. Although, after complaining they have refunded my money, but it has become a headache to call on the customer care and keep a follow-up for the refund of money.Simply intolerable.....
Vodafone — caller tune wrongly activated
dear sir,I'd activated caller tune services of vodafone. I'd sent two msgs of two different songs out of which i opened the msg of the first song and replied the song no as said in the msg. but the song of 2nd msg was set and when i called the customer care they are not ready to understand and telling i'm only at fault, they are telling one rule which is not written anywhere or showed in an advertisments. I have the sound clip recorded and even the song msg with me for the proof. I would be oblidged if i get some help for the same.
Thank you
Nisharg Doshi
Vodafone — CALLERTUNE WRONGLY ACTIVATED
VODFONE HAS WRONGLY ACTIVATED CALLERTUNE ON MY NUMBER AND ALSO I CALLED CUSTOMER CARE 4 TIMES BUT NO REPLYPLS GIVE U MY BALANCE BACK ASAP
AMIT SAWANT
[protected] /[protected]
Vodafone — Without any request activate caller tune by company
Dear,I am a user a mobile no. of [protected], my service provider has deduct the amount of rs 45/- without any request to caller tone. but when i asked with customer care than they were replying that by the Flash Message the amount would be deducted. I need a clarification from the concern department for that all.
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Vodafone — caller tune activated without any request
my name is dilip kumar jain, mobile no:[protected].on 17/08/2008 at 6.03pm i have recd one message that your caller tune is activated and rs:45/-deducted from my account.
for activation of caller tune no request was lodged from my side.
at 6.07pm i lodged a complaint to vodafone custmer care service
and they told me that your account will be credited for the same withine 24hours.but yet the account is not credited.they send a message regarding service registration no:[protected].
i request you to do the need full at your earliest, and credit my account for the same.and i further request the company that this type of problem should not be repeated.