[Resolved] Vodafone — Misused the numbers & crossed the privacy & abused the people from my last bill | |||
Hi, I was using my vodaphone number since last 3.5 years. Credit limit as per vodafone customer care is 5000 Rs. I have to urgently travel to US in June 2011. Due to this I was not able to pay my bill. In the mean time [protected] - vodafone recovery lady started calling people from my previous month outgoing calling list. If it is a simple call, I would have got it as reminder to pay bill. But she abused everybody to the number she called from my list. I have atleast 13 numbers where she called at odd numbers to verify if Gurpreet is with them. And she abused them like anything. In the mean time the bill was paid on 19th - 3000rs & on 20th july for 1900 Rs..The bill was deposited in kapurthala town. But the harassment never stopped when people got call from [protected] again and now with more harsh & abused words. 1. Accessing the personal records of phone number is a crime 2. Calling to unknown people and abusing them is never tolerable; when they are your brother sisters and friends 3. Keep on calling even if the bill is already paid. Please look into this isse ASAP. I have good hopes from this forum. And to surprise, I have seen some more complaints on the same forum for the same vodafone number. Thanks, Gurpreet Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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I will surely add this complaint to this link. But even after getting so many complaints on this number [protected] in the past in the same forum - Have VODAFONE (big player in telecom) has taken any step to atleast given training to how to talk to people?
As I have paid the bill in last month only, can vodafone give me list of numbers hwere they made unnecessary calls? Can Vodafaone call again to appologise to those people who has got calls at 11:30 PM in the night also.
Can Vodafone same person can call to my friends whom she has abused during their working hours?
I dont want anybody else to face this issue again for non professional approach of delaing with 3 year long customer of Vodafone.
I am open to discuss this issue here and dont want to trap it with customer care soft talks.
Feel free to interact at this forum.
Thanks,
Gurpreet