[Resolved]  Vodafone — Charged extra for non utilization of Internet

Address:

Mumbai City, Maharashtra

From last 2and half year am using vodafone postpaid connection and paying all dues on or before due date. I came to know Vodafone is charging me extra for non utilization of Internet. Bill for May2012 my due was Rs1754.00 out of that Rs830 is for internet usage which was used for 17th May2012, But I never use my internet or any GPRS service for the said date, I am shocked when I came to know for a single day I have to pay Rs830.00
Hence I request to vodafone to provide me the data like which was the site I have used, but Vodafone ignore my concern and reply me this is third party application so they cannot provide me any data, and you have to pay for usage of 17th May 2012 because this is as per server record, hence I asked them please provide me the usages and surfed sites then they ignore again hence I said this is not created by any GOD or not created in Haven its totally created by Human being so Vodafone need to provide the required data after-all its customer's right to know for what he / she need to pay.
Therefor I request them to reverse this payment but now a days they making mental harassment and asking me for payment.

Please help me in this regard. my contact number is [protected]