[Resolved] Vodafone — Charged for data even after having a Valid data Plan | |
I have activated mobile data on 13th Feb 2013 at 9:03 AM (after receiving a confirmation SMS from Vodafone) after which I started using data. But after 3 hrs I saw a notification which said that my balance is reduced by 100.30 Rs. When I contacted them and raised a complaint ([protected]) they informed me that I started using data at 9 AM and 40 seconds and hence they refuse to refund the amount. Was this information helpful? | |
Jan 9, 2017 Complaint marked as Resolved Verified Support Feb 22, 2013 Vodafone India Customer Care's response Hello Sir/Madam, Kindly provide your contact number at http://bit.ly/Wejkp5 and we will have someone get back to you with further assistance. Regards, Vodafone Customer Care. | |
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