[Resolved] Vodafone — cheated by vodafone, worst customer care

[Resolved] Vodafone — cheated by vodafone, worst customer care

N nkd108 from New Delhi, Delhi

I recently purchased 3G dougle [protected], at the time of purchasing call center told me “3GB data on 3G speed after that 128-512 kbps speed on 2G.” But I am only getting speed 64kbps in 2G. So many times i called Customer care regarding this, then they told me "You are wasting my time"(worst customer care i ever heard.) Even nodal officer are not responding in this matter. So Guys don't buy any internet plan from Vodafone, I am going to consumer court for this. Was this information helpful? No (0) Yes (0)
Jan 10, 2017 Complaint marked as Resolved Verified Support Sep 04, 2013 Vodafone India Customer Care's response Hello Sir/Madam (nkd108), Kindly share your contact number at http://bit.ly/19htAnZ so that we can address your concern soon. Regards, Vodafone Customer Care. Verified Support Sep 04, 2013 Vodafone India Customer Care's response Hello Sir/Madam (nkd108), Thanks for sharing the number with us, we'll get back to you shortly with assistance. Regards, Vodafone Customer Care. Verified Support Sep 06, 2013 Vodafone India Customer Care's response Hello Sir/Madam (nkd108), We will revert with further assistance in next 48 hours. Regards, Vodafone Customer Care. Verified Support Sep 09, 2013 Vodafone India Customer Care's response Hello Sir/Madam (nkd108), We called on your number but there was no response. We have sent you an email, please check. Kindly allow us 48 hours to get back to you with assistance. Regards, Vodafone Customer Care, Delhi & NCR Verified Support Sep 10, 2013 Vodafone India Customer Care's response Hello Sir/Madam (nkd108), We'd like to check with your concern related to speed (that throttled to 64kbps). For that, please send us a screen-shot of the same at vodafonecare.[protected]@vodafone.com Also, check your email for further details. Regards, Vodafone Customer Care, Delhi & NCR
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