[Resolved] Vodafone — Cheated plan was 3g and activate 2g

sanjay198585

from Dhanbad, Jharkhand

Address:

New Delhi, Delhi

Sir,
I sanjay badarwal moblie number [protected], has taken 3g internet plan. I have many times complaint about the service to the customer care for last 3 months that i have not getting 3g speed on my net connection number. But they had given no response to me even the technical team has not contact me. I am getting 2g speed instead of 3g. It has suffer my work and most of the time i have to go some internet cafe for surfing which cost me a lot. I have waste my money and time in such a poor service. Please look into this matter.

Regards
Anjay badarwal
[protected]

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Dec 2, 2016

Complaint marked as Resolved

Vodafone customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2013

Vodafone India Customer Care's response Hello Sanjay,

Thank you for speaking with us. We wish to inform you that we are looking into your concern related to the 3G services. Kindly allow us 72 hours to get back to you with assistance.

Regards,
Vodafone Customer Care, Delhi & NCR