[Resolved] Vodafone — neglency of customer service | |||
I have opted a vodaphone from vodaphone sim cell no [protected] through corporate planning and I have submitted all relevent documents to vodafone though they sent a message to resubmit the documents and subsequently I had visited on 03.02.2011 to nearest vadophone store at chembur, taken a token no. 225 aroud 18.30 and again resubmitted all documents asked if any documents is required and their executive told me everything is fine. in spite of this, after 4 days they done my sim unredistered. after contacted with [protected] they again telling me that your documents are incompleted and ask to vist gallery. this is happend 3- 4 time with me. I would suggest sim only to be registered when everything is ok otherwise what is meaning sim working for 2-3 days and then sim become unregistered. the Guys whose are working in vodafone are careless just making funs. I request to Relianace to come out all circle and have to capture all cities/localities to curb useless player like vodafone. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Vodafone India — Customer service
I have been with Vodafone India for more than 4 years nowMobile Number: [protected]
I called them every month and they promised me that they will waive off the late fees that was charged to me because i did not pay the bill as my complaint was not addressed by them
The service is so pathetic
I face call drop issues, no connections, connection error, number busy issues
I work in a BPO for night shifts where in I have missed my pick up transport because due to some reason i didn't receive the call and later on I get missed call alert
I stay at Badlapur and work at Malad
how do you expect me to reach office on my own at 3am
I reach office late, spend my own money for traveling ,complete my login hours and then take less sleep and then go back to work next day
This is whose fault? - mine who is paying for the services
The proof is I called the Nodal officer yesterday twice and the call disconnected both the times
Today I tried calling them I was on hold for more than 20 minutes
again I called the call connected and it kept ringing and no answer
So what do you expect???
You can check my call history
Vodafone people hang up directly when called on 111 or 198
We spend our time and energy in calling them and what do we get in return?
when asked for supervisors, call goes blank after checking whether the call is recorded
If not recorded then released from Avaya- you can collate a call release report for them
Please look into this a bit seriously
Thank you