[Resolved]  Vodafone — deactivate my postpaid connection

Vodafone — mobile services deactivate

i m a vodafone customer a and have the number [protected]..i took the sim from chandimandir 2 yrs back.
acc to the new scheme we had to deposit our info id documents at any centre of vodafone.i had already done this.
but 5 days back they deactivated my services{outgoing calls } saying that i hv not deposited my documents.when i contacted the customer care they sai i hv to inform from where i had taken sim.i had depositer in sangroor but imy services are not activated yet.please help

Vodafone Mobile Services — Vodafone failed to deactivate my connections

I had visited the Vodafone store on 03/01/2011 with regards to deactivation of 2 phone numbers on my Name and paid the COMBINED outstanding for the 2 connections amounting to Rs. 607 via my credit card. After taking the receipt for the payment the Vodafone executive processed the deactivation for both the connections.
Vodafone numbers (on my name) that were deactivated on 03/01/2011 = [protected] & [protected]

Since there is no confirmation receipt that vodafone provides for a disconnection the only proof that I can provide is that, I had made the payment on 03/01/2011 and that not a single call has been made from these numbers from 03/01/2011.

It is after 3 months of the visit that I realized that vodafone has not deactivated my numbers and is continuing to charge me. I realized this because vodafone out of the blue sent me a bill for a deactivated connection and is now sending their goons at my residence to harass me. The customer care has as usual decided to accept any blame for vodafone's actions and are repeatedly sending the same reply.

Please someone help me.