[Resolved] Vodafone — Complaint for extra charges in my bill | |||
To Vodafone I Mr Arthur Sequeira your postpaid facility user is writing you a Complaint stating the following issues I would like bring it to your notice. 1) I have been charged with extra amount as compared to my Monthly Rental for both of my Postpaid Plans. 2) Extra Rental has been charged for my number [protected] .i.e. A sum of Rs 423,wherein my initial plan is of Rs 248 Out of which my monthly Rental is Rs 150 + 2 Vodafone numbers free for lifetime with a Rental of Rs 98. Including 3G Data Plan of Rs100. 3) An extra amount of Rs 99 has been charged for downloading of a Software which is not applicable to my phone and (which i have not even dowloaded). 4) And also Extra Rental has been charged for my other number [protected] .i.e. A sum of Rs 189 wherein my initial plan is of Rs 115 which includes the rs. 99 plan + one number in Vodafone Friends Circle which charges is Rs 16 which add upto 115 /-. Please find the attached Bill Snapshots in which all the extra amounts are marked in Red Circles. Requesting you to please look into to the matter asap and revert to me on the same. Thanks & Regards Arthur Sequeira [protected] / [protected] Was this information helpful? | |||
Dec 3, 2016 Complaint marked as Resolved Verified Support May 21, 2013 Vodafone India Customer Care's response Hello Arthur, Thank you for speaking with us. Hope we were able to assist. Regards, Vodafone Customer Care, Mumbai | |||
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Vodafone — Bill-rental
Dear sir,This is ashok kumar using Vodafone ([protected]) since last four years and with the Advance rental Plan Rs.999 for a year but they have change the plan into Rs.298 advance for a month and after several communications with them they are not ready to change the plan and continuously generating the bill with rs 298 for every month since july and now they have sttoped my all the services because of that we are sufferin a lot since 1Oct2010.