[Resolved] Vodafone Connection — Vodafone Network support | |
It is very much unfortunate to write this. Let me explain.I have been a Vodafone user for 5 years.From 31st December 2009,I have been in trouble of network disconnection in my residential locality only.I gave 4 complaint.Firstly Vodafone customer support were not ready to agree that there was any problem with their service, they requested me to change my SIM card. I did the same but it didnt help. When i approached Vodafone again , they said there could be a problem with my handset. I tried to convince them that with the same handset I got fine service outside my locality. Then they said they'll fix the problem and gave me dates by when the problem would be solved. One Vodafone network person came to my home to check the network coverage and diagnosed a coverage problem and said it'll be fixed within a week. 4th of Feb was the final deadline they gave me after giving me 3 other deadlines. Today , 5th of Feb 2010, i have the same problem : Cannot call/receive calls which is giving me lots trouble and if I complain again, i'll have to relate the whole problem right from the beginning and they'll give me another deadline. There is no way to track the progress against my complaint. My vodafone number is [protected]. Kindly look into my problem. Hoping it'll be solved soon. Thanks Niloy Sarkar Sodepur, Kol - 700 110 Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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We believe the network problem no longer persists. We appreciate your cooperation with us. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We would be happy to help.
Regards,
Kolkata Vodafone Customer Care.