[Resolved] Vodafone — Customer care executives fooling us | |||
On 9/1/2013 I have lost my cell phone & for blocking the SIM card, also asking for a duplicate SIM card I called Vodafone Customer care(111 no) around 11.30 pm. They had blocked the mobile services & promised me that duplicate SIM will be delivered to us within 24 Hrs. Today is 14/1/2013 still I have not received SIM card. When I enquired to Vodafone customer care they told us to go to Vodafone gallery & pay 2Rs. and take duplicate SIM. Now it's not possible to take new request. I think they have not keeping there word & unnecessarily they are troubling customer. They only told us within 24Hrs. we'll get our SIM card. Now they are not sending the SIM card. Was this information helpful? | |||
Dec 26, 2016 Complaint marked as Resolved Verified Support Jan 18, 2013 Vodafone India Customer Care's response Hello Saviadsul, Please share your current and alternate contact numbers with us at http://bit.ly/XIfLJw and we will have someone get back to you with assistance. Regards, Vodafone Customer Care. | |||
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