[Resolved] Vodafone — Customer Cheated by Vodafone DSA | |||
Dear All, This complaint is regarding the wrong information shared by DSA & then no one in the system wants to resolve the same. DSA Name: Systematic Knowledge Services Pvt Ltd. Contact No. [protected] ( Always Switched OFF) Address: Andheri (E). We had a requisition for a Postpaid Connection for SIM Card & Plan of MYOP (99+49) on the number as shared by DSA agent. On Friday 06.07.2012, the DSA filled the form & details & took the money(Rs. 350) from us. We had given a confirmation for the desired no. [protected] On Tuesday, Verification was done. Later in the noon call came from Vodafone that the number which we had given earlier is not available with them. Thus we requested, if not return back the money. Till date no one responded on the same. We are calling up-frontally on their numbers. But neither the Verification Team is also not picking the calls for the complaints. This is an best example how a customer is being treated by Vodafone. Treat this an urgent. As if I am not getting the said number. Request you to cancelled the same & return back the money. I can't chase more to Vodafone on daily basis. If I don't get refund for the same, I need to change my current services from Vodafone to Other Service providers. Waiting for an revert asap. Regards Shirish Chavan [protected] Was this information helpful? | |||
Dec 5, 2016 Complaint marked as Resolved Verified Support Jul 12, 2012 Vodafone India Customer Care's response Hello Shirish, We would like to inform you that we're looking into the matter and will get back to you within 48 hours. Regards, Vodafone Customer Care | |||
 2 Comments | |||
Comments
Dear All,
No revert.
I think all are sleeping till date.
No resolution.
I have resolution. This month no bill will be paid for my "Post-Paid" Bill of [protected].
Is it Okay.
Regards
Shirish Chavan
[protected]
No revert.
I think all are sleeping till date.
No resolution.
I have resolution. This month no bill will be paid for my "Post-Paid" Bill of [protected].
Is it Okay.
Regards
Shirish Chavan
[protected]
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It doesn't seems 48 hrs is too long. If at all you received a complaint. The same should be revert back through call. So that Customer could get any infos during his complaints.
Regards
Shirish Chavan
[protected]