[Resolved]  Vodafone — Deducted 150 rupees unnecessarily

Address:Karnataka

Hi, My name is deepika sridhar. I have a vodafone number [protected]. one week back , i recieved a message from vodafone that some TV service has been activated and also 100 rupees has been deducted. soon i sent a deactivation on that. i even recieved an acknowledgment. but today again , money has been deducted. when i call the customer centre , they are not responding properly. Please note that i am not a novice in using a smart phone and i myself am a software engineer, so i will not foolishly activate some service and maintain i did not do that. also the money has been deducted for suing the service on 21st nov 2012 at around 3-4 AM twice. this is the root of suspicion because i like the whole worl was asleep during this period. Please get me justice.
Was this information helpful?
No (0)
Yes (0)
Dec 5, 2016
Complaint marked as Resolved 
Verified Support
Nov 30, 2012
Vodafone India Customer Care's response
Hello Deepika Sridhar,

Thank you for writing to us. We regret the inconvenience caused to you. We confirm that an amount will be credited to your account towards the Vodafone TV deductions.

Regards,
Vodafone Customer Care.
Complaint comments 

Comments

people like you should not keep quiet and scold the customer care if they did not respond properly threaten them that you would move to TRAI for which they definitely respond.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information