[Resolved] Vodafone — deductions

jillo

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I am using vodafone prepaid and internet. But they deducted around Rs .60 from my callbalannce without any intimation.Usually an sms is sent showing you have consumed 80% of your internet. This message was not sent yesterday.

Again yesterday after my last call balance was .93. Today the balance is .01after making a call of 1 second whichcost only .01 ps.

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Dec 27, 2016

Complaint marked as Resolved

Verified Support

Jul 08, 2013

Vodafone India Customer Care's response Hello Jillo,

Please share your contact number with us at http://bit.ly/13Aifjt We are keen to assist you with your concern.

Regards,
Vodafone Customer Care.

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Comments

aslamkhandr

from Mumbai, Maharashtra

Sir,

My account was debited Rs. 5/- a day for 10 days for a service which I never activated on my phone nor used that service. The service was Full Songs- which I never used nor requested.
Please revert my deductions.
My number is [protected] vodafone mumbai.

Thanks

M. Aslam

jillo

from Bengaluru, Karnataka

I am using vodafone prepaid.internet and mobile. when my internet was used up, they had deducted nearly Rs 60 without any intimation. Normally they send an sms showing 80%of internet isused up. My deductions were done without notification.

Further my balance yesterday after last call was 0.93. Aftrr making amother call which lasted .1 sec which cost 0.01 my balance was shown as 0.
Please do the needful against this.