[Resolved]  Vodafone — return my money

Address:

Delhi

After written the mail vodafone dont want to return my money so kindly suggest me.






Dear Mr. Giri,



Thank you for writing to Vodafone regarding the Vodafone alerts on your Vodafone mobile number [protected].


We would like to inform you that as per our records the Mehfil e Timepass alerts has been activated on your vodafone mobile number by your own request. If you wish to deactivate the same, we request you to kindly dial *123*601# . As soon as we receive the request, the same will be deactivated within 5 hours.



Assuring you with best of our services at all times. For further assistance, mail us at: vodafonecare.[protected]@vodafone.com



We value your association with Vodafone.

Happy to help,

Kawal Popli

Vodafone Care
Contact numbers*
Vodafone Care : 111 or +91-[protected]
(Toll free from Vodafone mobile phones within the home network)
Fax number : +91-[protected]/[protected]
E-mail : corporatecare.[protected]@vodafone.com
Website : www.vodafone.in


---- Original Message ----
From: dilip.[protected]@bcubeit.com
Sent: 20-Jan-2011 20:06:56
To: vodafonecare.[protected]@vodafone.com
Cc: Sushma.[protected]@vodafone.com; vivekg.[protected]@vodafone.com
Subject: Complaint Aginst Poor Service

Dear Vodafone,


My Name is Dilip Kumar Giri -[protected] is my vodafone contact No. From last 4 months vodafone people are cut my rs.30 in every month for some songs something like that ( I don't know what exactly ).

Regarding this I spoke to the call center they are not responding properly, even they disconnect the call also. They told me that "on next time it will not happened we deactivate the services. Some times I can not speak to the your call center CCE as they block my number in Ivr.

Really I am surprise its continuously happening with me. I don't know if you taken rs.30 from one person. then........

If Vodafone need money then ask me I will give you Rs.100 in every month as Vodafone begger fund.

So kindly look the matter and do the needful as soon as possible

Regards,
Dilip Giri
[protected]
[protected]