[Resolved]  Vodafone — Excess amount of Bill

Address:Delhi

Hi,

This mail regarding my Vodafone number [protected], I had made so many complaints in customer care that i am receiving exceeded amount of Bills. They have unnecessarily activated Mobile Internet & caller song on my number. I requested them to DE-activate that facility so many times, however no action has been taken from their end & they told me that "pay the bill & we will give you reversal in your next bill", however, I didn't get the same, although I have paid the bills for the month of June & July 2011. Now I am getting calls from their billing department that if i wont pay the bill they will disconnect my another number ([protected]) as well. This is no acceptable from their end. I had a word with one of the customer care executives, her name was Sonia, she refused to tell me her last name, she promised me that she will send request to DE-activate both the services from my number & will also send a request for bill reversal, however, it hasn't been done & these guys are talking very rudely whenever I call them or they call me. I want an urgent action to be taken.

Thanks & Regards
Mansi Rana
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Aug 13, 2020
Complaint marked as Resolved 
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Vodafone — Excess amount on bill

I, Nikhil R on 9th Dec 2009 brought a vodafone sim(+91 [protected]) from an executive who promised me 0.12p per min for 3 selected vodafone numbers for an additional charge on Friends and family. but i was charged the normal call rate on every call, in spite of friends and family being activated.
my first bill came 1349/ and i blindly paid the said amount. but when i received the second bill, i just checked my call details on the itemized bill and realized that i have been cheated. i made several complaints, complaint number=[protected],[protected],[protected] and few more... but none of the executives helped me out.

few days later, i received calls from the collection department, who called me to pay the remaining amount.
every day a new executive calls up at a wrong time and i have to tell them the whole details over again and again, who in return promise me to get back but would never.

and also i have been network problems right from the start, for which i have complained many a times.
all i want is the bills dated from 9th dec 2008 to be billed according to the promised rates, and i'm ready to pay what ever the extra amount is.
i request to kindly look into this as soon as possible.

Vodafone — Excess monthly billing amount .

Hello,

This is lokesh my concern is regarding phone bill excess amoun what am receving from past two months due to they are saying customer care people & even i checked with in vodafone store also the only word is you made ISD calls to maldives. But regarding that yah i made a call to those numbers what i used to receive daily nite & day msgs from un known numbers. So i got irritated & call to those numbers which i was receving msg to that numbers & they used to send me through msg those numbers. only just to say stop this un wanted msgs from them. only 2 r 3 so now the vodafone customer ppl saying u made the ISD cal so pay the amount for 3 mins 135 and all they are telling & now i dint paid bill of last month so now they used to cal me and tell for disconnecting the services. So this what this people are providing are what ever services to customer from past 5 years am using the same numbers now i dont want to change my numbers by not using this number. So please rectify this problem from this bloody hell vodafone company side. please reply my complaint to this number ([protected])
I request to officer plz discount of my bill amount.This mail regarding my Vodafone number [protected], I had made so many complaints in customer care that i am receiving exceeded amount of Bills.i take miscommunication from your customer care and connecting the Internet excess bill amount.
Rs-2090 . I am very poor man so plz discount me my bill amount, i use your vodafone network up to 10 year. last 2 month i pay all bill amount.no dive .
your customer care officer is give me bad or miscommunication he tell me your data is there so i connect Internet .
so finally i request u ser plz discount me for my bill amount, plz sir.

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