[Resolved] Vodafone — Demanding unnecessary amount | |||
I have ported my number from Vodafone to IDEA on 27th Feb'13 and paid the last bill of Rs. 1750.00, however they are generating the bills for the month of Apr'13 for Data Usage charges, howcome they can generate the bill when im not using their services. As per my plan i was entitled for 5GB free data usage so in any case they can not charge for internet. Moreover, they have barred my services due to same reason. Please guide me where i can sue them and how. Now i want to register a case against this fraud and trouble im facing due to my number is barred. Please suggest me. Thanks & Regards Imran khan Was this information helpful? | |||
Dec 10, 2016 Complaint marked as Resolved Verified Support Jun 11, 2013 Vodafone India Customer Care's response Hello Imran, Please share your contact number with us at http://bit.ly/1bqXDcg and we will have someone get back to you with assistance. Regards, Vodafone Customer Care. Verified Support Jun 26, 2013 Vodafone India Customer Care's response Hello Imran, We called you on the number shared by you, but there was no response to our calls. Please share a suitable time between 9AM and 6PM for us to contact you. Regards, Vodafone Customer Care, Delhi & NCR Verified Support Jun 27, 2013 Vodafone India Customer Care's response Hello Imran, Thank you for your time on the call. As conveyed, please note that the data charges are valid and are as per the usage done. We request you to clear the outstanding charges at the earliest. Please get back to us for further assistance. Regards, Vodafone Customer Care, Delhi & NCR | |||
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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i can be contacted on my new number [protected].
IF YOU ARE NOT GOING TO RESOLVE MY ISSUE THEN PLEASE LET ME KNOW SO THAT I CAN SUE YOU FOR THIS FRAUD.