[Resolved]  Vodafone — Denying transfer of Ownership ([protected])

Address:Ghaziabad, Uttar Pradesh

Dear Vodafone Officer,

Sorry to say but happy to help you slogan doesn't look to be suiting Vodafone anymore.

I have been trying to transfer a number ([protected]) from my wife name to me and submitted the request twice to your vodafone store at sector-18 with all the documents and also got the SIM but it has been more than a year nothing happened even after following multiple times.
When I call customer care they say they can't do anything as this is still with store and when I call store they say they have forwarded the request worst ever customer care.

I even have the SIM card which you guys issued for the transfer but transfer never happened, I never thought transfer could take years I believe PSU company would do better here.

Worst even now one of your executive want me to submit application from my wife'e employer as it is a corporate connection.. WHAT IS THIS??? Company doesn't pay for our mobile connection and it is not in company name but individual name and if we default you are not going to go to the employer but us and also company doesn't have time and resource to issue this kind of silly and meaningless request.

I am writing to you as my last hope and I am not going to visit any store or office for this transfer, If you can get it done or send your executive to my billing address to get it done it would be great else I will be moving out to a provider who listen to their customer.


Thanks
Arun Sharma
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Aug 13, 2020
Complaint marked as Resolved 
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