[Resolved]  Vodafone Documents — mannerless representatives in kalyan branch

Hi,

I am Janani Iyengar. I purchased a Vodafone sim few vks back ([protected] Mumbai number in the name of sampath kumar). Documents which I have submitted got rejected due to some reason. That’s fine but When I went to vodaphone store (Kalyan branch – Station road opp. To Platform No.1 )NO one was ready to help me out with the issue. One person was sitting in help desk Name Mr. Rajesh. When I asked him, he dint bother to give reply and it was written “Happy to help you Rajesh”…..is this the customer support you are giving?

When I told him, “IT’S THE MOST DISGHUSTING SERVICE I HAVE EVER SEEN”, he is laughing at me and saying that is your problem, that you have not come across any thing like this. What kind of reply is this


Don’t fool the customers by saying that you are happy to help , by recruiting representatives like Mr. Rajesh. I want you to take strict Action against him. Kindly reply me else I have to move to the consumer court.

You can contact me @ [protected].
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Aug 13, 2020
Complaint marked as Resolved 
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Well said Janani Iyengar. Even I have faced similar issues with apathetic support from Vodafone customer service at Kalyan branch. Have been trying to get my number ported for so long that I have almost given up!! Wish more people like Janani would stand up and speak out.

Kudos to Janani for taking the time to highlight such issues.

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