[Resolved] Vodafone — VODAFONE PROVIDES Vodafone Mobile Connect service- By Default. | |||
I got surprise to see the September bill amount of Rs. 2231.82. The call charges under CUG plan are very low, CUG is free & my usage is also not profound. I have activated “99 Unlimited” internet plan. When I contacted Customer Care, they told me the amount is due to use of Vodafone Mobile Connect facility WHICH I NEVER REQUESTED TO START. So, how Vodafone can activate any value added service (e.g. Vodafone Mobile Connect) by default without intimation to customer ??? 2 days back someone from Vodafone called me told that, they will give me reversal of Rs. 1400. But total of Rs. 1685 was charged in the bills for Sept & Oct. I refused to accept their offer as they were not ready to give me reversal of full amt. i.e. Rs. 1685. VODAFONE HARASSES... Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Comments
This is the exact fraud by Vodafone on their customers. Please read my complaint so you will know the illegal hacking being done by Vodafone. This is a crimnal offence and definately needs to be brought to the notice of TRAI. Nishant
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