[Resolved] Vodafone — Telemarketing | |||
I am a Vodafone customer with number [protected]. The service provider doesn't care for its customer's comfort. I have been receiving Telemarketing messages for long even after registering in Do not disturb category. When I called up their representative, I got the most crap service advice of my life which was "Sir we can't do anything in this, whenever such messages come to you mobile you can call us, provide the full details regarding the content, of the SMS and we disconnect that advertiser within 21 days" This means that every time i get a crap TM message I call these people and waste 5 mins. The company has forgotten that I am its customer who pays for the pay of its employees and not the other way round. If any any of the thousand employees of Vodafone care for their customers then please take note of this complaint. Was this information helpful? | |||
Dec 25, 2016 Complaint marked as Resolved Verified Support Aug 17, 2012 Vodafone India Customer Care's response Hello Dilip, We regret the inconvenience caused. Please share an alternate number here http://tinyurl.com/79emtab and a convenient time for us to contact you as we could not reach you on your number. Regards, Vodafone Customer Care, Mumbai. | |||
 3 Comments | |||
Comments
Two TM messages since morning and 15 since 21 June,
My Vodafone no. [protected] , we received one call 14/8/2012 time 3.21 pm from no.[protected] ,
He told me that he is speaking from Vodafone , he try to tell me about 300 rs monthly billing plan , when I don't want to take interest in that products , he tell me unnonsence words ( gali ) .
Without any reason , you have recording at your end you can check and confirm this .
He told me that he is speaking from Vodafone , he try to tell me about 300 rs monthly billing plan , when I don't want to take interest in that products , he tell me unnonsence words ( gali ) .
Without any reason , you have recording at your end you can check and confirm this .
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1. Got a crap call from their dumb executive saying "sir can you give me the details of the messages you receive"when I asked him that can you stop all the messages, that dumb guy said no, then y the hell you calling me if you cant help" for heaven sake use you brains, it will grow if you use.
2. The frequency of the crap messages have increased, it seems that vodafone want to harrass the customers who complaint against them. (HItler of tele operators)
I must say that these companies are very careful in western countries where their butt is on fire in case they didnt control the TM messages but in India due to customer unawareness they take advantage. We the customers have to hit them hard only then they would get responsible.
If any vodafone guy with IQ of >10 read do take notice of this complaint. and please dont call again with the above sought of message