[Resolved] Vodafone — embarrasing informations | |||
hello this is rakesh from kathua ( jammu and kashmir) and i am poor person but i dont understand why the companies of india only think of their profits not of condition of my kind of persons. actualy i am using a prepaid vodaphone number that is [protected]. from 10 dec 2012 to still onwars when i am trying to recharge on my number a amount of 3 rupees got deducted from my account every 5-10 minutes. its a embarrasing condition and when am trying to call customer care they are saying from 10 dec to till now that they have no information, there is updation going on plzz call after 4 hours its abount 3 weeks but i didnt get any info of why my money is getting deducted. customer care executives are not helping me and disconnecting my call. and after every disconnection of call i have to tell my story again from start to end to the new executives i also went to vodaphone office they are only saying we will see what can we do u dont worry. they also dont know anything whats going on. plzz take any stricts action that alot of people have a same problem that there balance got deducted without any reason. i hope u will help me as soon as possible thnxxx. Was this information helpful? | |||
Dec 2, 2016 Complaint marked as Resolved Verified Support Dec 29, 2012 Vodafone India Customer Care's response Hello Rakesh, Trust we were able to address your concern. Thank you for your time on the call. Regards, Vodafone Customer Care. | |||
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