[Resolved]  Vodafone Essar — Complain for vodafone no [protected] ( reminder 2 )

Address:

Pune, Maharashtra

Dear Team

This is to notify that it is really pathetic that i have logged a complain regarding my bill adjustment as during the activation process i had asked the concerened employee to activate the GPRS connection of 98 pack, but it was not activated and my bill shooted up to 1800 in 10days.
On logging a complain i was said a call back will be arranged as on 5th sep 2012 by 1 pm, but no such calls has been made and accordingly wth my lattest information from customer care i am being said it will be done as on 10th september 2012.

2ndly i had asked for a hard copy for my bills, but i am geting soft copy for the same. on enquiry from a telephonic executive Mr
Mahesh Parab he says " i had asked for the soft copy " which directly points that the consumer is false.


On asking for his employee id or for logging a direct complain to a manager he says its confidential and neither they are given vodafone corporate email id,s. So i asked him to transfer my call to his senior and the phone gets disconnected, and no call back is made after that. So please tell where should this get solved, or i need to to the consumer court.


Regards
Abhishek Das
[protected]