[Resolved] Vodafone Essar — My IVR blocked Cant able to call customer care

onlythesunny

from Gurgaon, Haryana

Address:

New Delhi, Delhi

Dear Sir/mam, I am a Vodafone user of past 9 years its services best than other networks but from last 2 weeks i am facing lots of difficulty i Cant able to connect to customer care no 111 or 198 . My IVR is blocked i was complaint many times there is no proper response. Vodafone agents are not having helping tendency to customers I need my IVR get released very soon otherwise release my no for port out immediately..... Thanks and Regards Pradeep Kumar [protected]

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Dec 11, 2016

Complaint marked as Resolved

Verified Support

Sep 06, 2013

Vodafone India Customer Care's response Hello Sunny,

Thank you for speaking with us. We will get back to you with an update in 48 hours.

Regards,
Vodafone Customer Care, Delhi & NCR

Verified Support

Sep 07, 2013

Vodafone India Customer Care's response Hello Sunny,

We confirm that the services have been refreshed. And we have replied to your email. Kindly check the same.

Regards,
Vodafone Customer Care.