[Resolved] Vodafone Essar Pvt Ltd — POST PAID VODAFONE CONNECTION NOT CLOSE | |||
Dear sir, I have a vodafone post paid connection but i had surrendred the connection on 2 June 2011 and paid the full & final charges on the same day in vodafone mini store but vodafone company had not closed same connection till now & now company is claiming Three month ( June, July & August 2011) bills, for that I got a call from the vodafone company on 29.08.2011. Then i visited the vodafone store at Ahinsa Circle jaipur for the above complain on 01.09.2011 there i settled on talks with Mr. Anand in the Store . Mr.Anand told me that he will provide the waiver of Two months (July & August 2011) Rental Bill only after concerning with Senior Person. But he want me to submit the Bill of Month of June but I had already Closed my connection on 2nd June 2011 after paying full and final bill till date.So Now I am not liable of any kind of payments to be made to the company . So Please take above case in consideration and help me to get out of this tension . Below are the details of the bill which i had paid on 2 june 2011 :- Mobile No. ...........................[protected] Relationship No......................1.37964550 Receipt No.............................RAJ061C110602_209722 Receipt Date .........................02-JUNE-2011 Payment Centre Name ..........VFS C-SCHEME Customer Name ....................Manish Kumar Kumawat Other Contact No...................[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Vodafone Essar Services — wrongly charged by vodafone Essar Services
Dear Sir,I Am Nitin Sisodiya having cell No. [protected] with Vodafone network services
On dated[protected] Vodafone charged me for SMS charges which r already in SMS PACK….
Vodafone cut my cell’s all balance without giving me any information by call me or sms me…
I regularly call to Vodafone customer care from the dated [protected] for giving me back my balance
customer care executive also not taking any complaint about this complaint they only giving me (reference no.[protected]
If any cause by me Vodafone can cut my balance I have no complaint
But customer care executive telling me its fault generated by maintanance of Vodafone system
And they can not refund my balance…
Its all mistakes of Vodafone then why customer suffer …
Please do the needful...
warm Regards
Nitin Sisodiya
Armavati(M.S)
[protected]
[protected]
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Vodafone Essar — Wrongly charging for calls not made
Dear Sir,I am now complled to voice my greivances at Consumer Complaint.
(Mobile No. [protected])
In June 2009 VODAFONE had charged Rs. 462/- for 77 minutes (Rs. 6 per minute)saying that I made call to a no. 56789 something related to cricket. I strongly objected to this since I had not made calls to such numbers and also not interested in it.
I lodged a complaint with them immediately but no one responded positively and my call was never transferred beyond the call center executive. I also sent a mail complaint but still they say it was I who had made calls to his number which is utterly false and unacceptable.
However, keeping aside this amount I continued to pay balance amounts promptly. They used to call me number of times to pay that amount and every month they also used to add another Rs.100/- over and above and increased the outstanding amount.
Now they have sent a notice from their advocate asking to pay more than Rs.1000/-.
VODAFONE - not customer friendly, very expensive and over and above harassing its customers to such heights where customer may have never thought of.
VODAFONE if you read my complaint (my luck) then let your saying "Happy to Help" be truly in letter and spirit.