[Resolved]  Vodafone — Exact CUG Plan and Deposit

Address:Hyderabad, Andhra Pradesh

Hi, Recently I took a CUG sim's from vodafone. Initially I was told there is no need to pay any kind of deposit for all those sim's and they are absolutely free and they will just ask deposit if required after completing verification. Me and 2 of my colleges took 5 sim's in total. But since a week they are not activating our sim cards and asking us to pay a deposit of 300 for each sim card. They have not initiated verification process also and today morning when I gave a call to those people I was told that to initiate the verification process we have to pay an amount of 300 for each sim card. I am confused, is this a correct procedure or simply those people are trying to grab money. Please let me know!!!
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Dec 25, 2016
Complaint marked as Resolved 
Verified Support
Nov 08, 2012
Vodafone India Customer Care's response
Hello Kanna,

Please share your contact number with us at http://bit.ly/Z4eddX and we will get back to you with the details.

Regards,
Vodafone Customer Care.
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