[Resolved]  Vodafone — Excess deduction of balance

Address:

Bathinda, Punjab

Iam a serving army officer posted in bathinda cantt. Iam having a vodaphone prepaid mobile connection having no. [protected]. For the last two months or so, i have been facing lot of problems regarding unwanted calls, msgs and excess deduction of balance causing lot of anger and mental tension to me. Recently, that is yesterday night only, rs.45/- was deducted from my balance in the name of caller tunes which i never subscribed. Even after trying a lot to speak to customer care, they just keep passing from one no. To another and there is no customer representative to spk to available anytime. I want the strictest action to be taken against this fraud company with the refund of my balance of precisely rs.100/- till now over two months. Also, this company has a habit of just loosely sending msgs which customer sometimes just while checking his mobile activates some unwanted service unknowingly causing heavy charges. Plz sort out this company and take them to task. They are just fooling customers and looting money and causing deep mental trauma.
Hope some action will be taken as is promised.
Thanks.