Vodafone — Extra Billing | |||
Dear Sir I have requested to deactivate Internet Plan of 499/-per month & to activate the 99/-per month internet plan. But no action was taken by Vodafone service center. Whenever i called them they asking me to visit Vodafone store again and again, 4 times already i have visited the Vodafone store.My request no. for both above describe plan is [protected] & [protected] on dated 24.04.2012.About 3000/- excess billing the have mail me. Please give me right path what i have to do.My mobile no. is[protected] With Regards Rohit Kumar Garg [protected]@yahoo.com Was this information helpful? | |||
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Date: 24 March 2011
Creditor Name :-- Vipul Mittal
Address :- B-5/36-37,Sector-3,Rohini
City, State, Zip :- NEW DELHI=110085
Re:MOBILE NUMBER - [protected]
Bill Number :- [protected]
To Whom It May Concern:
I am disputing a charge on my bill dated 06.03.11. The charge is Rs 2425 and is in the amount of Rs 7679.
The amount is in error because I have Activated Black Berry Plan on 8 Feb .After that date i have not been able to use any kind of GPRS OR VODAFONE LIVE on My HANDSET. Till Date I even don't have Settings of VODAFONE LIVE on my Handset.
As per my knowledge Customer cannot use VODAFONE LIVE with BLACK BERRY 299 Plan .
I have visited Store as well and talked to many Supervisors on CUSTOMER CARE but felt HELPLESS .
. Thank you in advance for your prompt attention to this matter.
Yours truly,
Vipul Mittal
[protected]