[Resolved]  Vodafone — extra charged for vodafone live

Address:

Gautam Buddha Nagar, Uttar Pradesh

respected sir/madam

on my postpaid number [protected] i have activated vodafone BIS services of rs.400 in dec-2012. But i have been charged havily for vodafone live in my bill. I am very much aware of the difference between BIS and vodafone live services and their charges, i can guaranty you that i have not used any kind of vodafone live services in my bb( model- tour 9630 3g). i have complaint this issue many times to my nearest vodafone customer center but havent received any help yet rather they have asked to mail to vodafone bb customer help support. but even from them i havent received any satisfactory help yet.
i would kindly request you to help me with my prob., so that i can use back my number asap.
pls rly asap.

thanking you
rohan bhargava
[protected]@yahoo.co.in
+91-[protected]